CUSTOMER SERVICE

Feel free to contact customer service with questions or concerns @ 1.866.704.7675 If you encounter a back order, then we are already in process of restocking and should have the items within the week.

Shipping Policy

Survival Kits

Please allow 2-3 weeks handling time for all Ready To Go Survival Kits. You will receive an order confirmation email, followed by a shipping confirmation email with tracking details.

All other products

Please allow 2-3 days handling time.

Orders given free freight will typically be shipped via Ground (UPS, FedEx, OnTrac, or USPS). Orders are shipped from one of 5+ distribution centers across the country.

Shipping changes including intercepts, address change, and will call pick-up may be subject to a $10 Service fee per shipment.

Qualifying orders must select free ground shipping at checkout in order to receive promotion. Please see our International Orders page for orders outside the continental US.

You can also feel free to drop us a line using the form on this page. We try very hard to respond to inquiries as quickly as possible.